Legal notice
| Item | Details |
|---|---|
| Seller | Ginji Osada |
| Person Responsible for Operations | Ginji Osada |
| Address | 302 Tsunoda Building, 2-44-4 Shimoigusa, Suginami-ku, Tokyo, Japan |
| Phone Number | 080-5974-9892 |
| Email Address | info@ginzionline.com |
| Sales URL | ginzionline.com |
| Product Prices | Prices are displayed on each product page. |
| Additional Costs |
Shipping FeesShipping fees vary depending on the destination country or region and the total weight of the items in your order. Shipping fees are calculated based on the product weights set by our store and the applicable rate for your shipping destination. The applicable shipping fee will be displayed at checkout. Please note that the product weights used to calculate shipping fees are based on the weights assigned to each product by our store and may differ from the actual weight of the package after packing. Depending on the destination country or region, the contents of the shipment, carrier regulations, or other circumstances, shipping fees may differ from the standard rate. In such cases, we may contact you after your order has been placed or before shipment. Free ShippingFree shipping is available in certain countries and regions when the order value meets the applicable minimum purchase requirement. Free-shipping thresholds vary depending on the shipping destination:
The amounts above are based on Japanese Yen (JPY). If another currency is selected on our website, the converted amount may vary slightly due to exchange-rate fluctuations. Free shipping applies only to shipping charges and does not include customs duties, import taxes, or other import-related fees. International ShippingFor international orders, we use EMS (Express Mail Service), FedEx, or another shipping method deemed appropriate by our store, depending on the destination country or region, the weight and contents of the order, and other relevant circumstances. Shipping to the United StatesOrders shipped to the United States are sent via either EMS or FedEx, depending on the weight, contents, and other details of the order. When EMS is used, customs duties, import taxes, and other import-related charges required for import into the United States may be prepaid by our store at the time of shipment. In such cases, customers will not be required to pay the prepaid duties and taxes again upon delivery. When FedEx is used, customs duties, import taxes, and other import-related charges are generally the responsibility of the customer. If such charges are billed by the carrier or relevant authorities, the customer is responsible for payment. The shipping method will be determined by our store. Customers generally cannot select or specify the shipping method. International Shipping Outside the United StatesFor international destinations outside the United States, we generally use EMS (Express Mail Service). Any customs duties, import taxes, or other import-related charges incurred are generally the responsibility of the customer. However, we may use a different shipping method depending on the destination country or region, shipping conditions, carrier availability, or other circumstances. Customs duties, import taxes, and other import-related charges are determined by the customs authorities or other relevant authorities in the destination country or region. Therefore, we may not be able to provide the exact amount in advance. Shipping methods and the handling of customs duties and taxes are determined by our store based on the weight and contents of the order, shipping destination, and other relevant factors. |
| Payment Methods | Credit card and other payment methods available through Shopify. |
| Payment Timing | Payment is required at the time of placing your order, in accordance with the terms of the selected payment method. |
| Delivery Time | All products are made to order. Production begins after payment has been confirmed. Unless a different estimated shipping date is stated on the product page, orders are generally shipped within approximately 3–4 weeks. |
| Returns & Exchanges | As all products are made to order, returns, exchanges, or refunds for customer-related reasons cannot be accepted. If you receive a defective item or the wrong product, please contact us within 7 days of delivery. We will provide a repair, replacement, or refund as appropriate. Please refer to our Return & Refund Policy for details. |
| Return Shipping Fees | If the item is defective or shipped incorrectly, return shipping costs will be covered by our shop. |
| Cancellation | Since production begins after payment has been confirmed, cancellations, order changes, or refunds requested by the customer cannot be accepted after payment. |
| International Shipping | International shipping is available. Please note that shipping may not be available to certain countries or regions. |